Warranties and Protection Plans

Deciding to buy a brand new Equinox or Silverado 1500, or any other new Chevrolet vehicle is exciting, but we also know it is a very big decision. Every new car, truck, or SUV from Jeff Smith's County Chevrolet comes with a manufacturer’s warranty so you can enjoy peace of mind with your new purchase.

Learn more about all the benefits that come with your new vehicle’s warranty by reading the information below. Our Essex dealership also offers protection plans and additional warranties so your car, truck, and SUV can stay protected, even after the original warranty period is done. Contact us to learn more about the warranties and protection plans available at Jeff Smith's County Chevrolet. Our friendly staff in Essex is here to help you find the perfect new car, truck, or SUV!

Chevrolet Base Warranty

Chevrolet Base Warranty

Every Chevrolet comes with the comprehensive 3 years/60,000km (whichever comes first) Base Warranty covering repairs on your entire vehicle, including parts and labour, to correct problems in materials and workmanship. The included Powertrain Component Limited Warranty is now 5 years/100,000km (whichever comes first) and covers select powertrain components.

Roadside Assistance

Roadside Assistance

Any time you require assistance during the Powertrain Limited Warranty period, regardless of where you may be in Canada or the contiguous United States, Roadside Assistance is at your disposal 24 hours a day, 7 days a week, 365 days a year.

Courtesy Transportation

Courtesy Transportation

Whenever your Chevrolet requires scheduled maintenance or warranty repair service during the warranty period, your dealer will provide you with shuttle transportation for daily service or an alternate car (or reimbursement for rental or other transportation expenses) for overnight service.

Complimentary Lube-Oil-Filter Maintenance Program

Complimentary Lube-Oil-Filter Maintenance Program

Standard on every Chevrolet is the 2-Year Complimentary Lube-Oil-Filter Maintenance Program. It provides a complimentary lube-oil-filter maintenance service to the customer for the first 2 years or 48,000 kilometres of ownership. The coverage will be effective with the 2018 Model Year Chevrolet vehicles. Owners are limited to four services LOF events during the 2-year or 48,000 kilometre time frame, whichever comes first.

Security by OnStar

Security by OnStar

In the unlikely event that your Chevrolet is stolen, OnStar (1) can locate it via GPS. An advisor can then send a Stolen Vehicle Slowdown (2), or Remote Ignition Block (2) signal (working in conjunction with police) to help authorities safely recover your vehicle.

Navigation by OnStar

Navigation by OnStar

Just push the OnStar button and ask the Advisor for directions to your destination. OnStar will download directions to your Chevrolet and a voice will call out every turn. (3)

Diagnostics by OnStar

Diagnostics by OnStar

With best in class diagnostics from OnStar you can run regular remote checks on an extensive variety of vehicle systems. You can also receive updates via email or the MyChevrolet app from iPhone, Android and select Blackberry and Windows devices. (4)

Connections by OnStar

Connections by OnStar

The app allows you access and control select vehicle information and features, as well as send turn-by-turn directions directly to your vehicle, from anywhere you have mobile services. To activate this service, you just have to download the MyChevrolet App to your device and use it once during the trial period or consecutive service plan. Services include: door unlock and lock (6), remote start and stop (7), and remote horn and lights. Other features include check oil life and tire pressure monitors, fuel level, set parking reminders, manage in-vehicle WiFi and more.

Emergency by OnStar

Emergency by OnStar

In the unfortunate event of a crash, OnStar can automatically dispatch emergency services to your exact location, even if you're unable to respond to calls or request assistance.

Notes :

(1) Visit onstar.ca for coverage map, details and system limitations. Services vary by model and conditions. OnStar acts as a link to existing emergency service providers. After the complimentary period, an active OnStar service plan is required. (2) Service varies by model and conditions. Visit onstar.ca for details and system limitations. Stolen Vehicle Slowdown and Remote Ignition Block are available on select 2009 and newer GM vehicles. (3) Requires Direction and Connections Plan. Visit onstar.ca for coverage map. Services may vary by model. (4) Services vary by device, vehicle and conditions. Requires an active OnStar service plan. (5) Requires automatic door locks.